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IF YOU HAVE AN EMERGENCY OR NEED INFORMATION AND WE ARE CLOSED...
IF YOU NEED INFORMATION BUT IT IS NOT AN EMERGENCY, YOU MAY SEND AN EMAIL TO:
email@example.com (general hospital email)
AltheaVet@aol.com (to Dr. Brooks directly)
After hours we cannot guarantee an immediate response but if the email is received, you will get an answer back. If you think you might have an emergency, do not use email as the response time will not be fast enough but if you have a more general question, there is a good chance of receiving a same day answer.
YOU MAY ALSO LEAVE A MESSAGE ON THE HOSPITAL VOICE MAIL SYSTEM ON THE ABOVE PHONE NUMBER.
RECEPTION STAFF WILL RECEIVE YOUR MESSAGE WHEN THE HOSPITAL RE-OPENS.
IF YOU THINK YOU MIGHT HAVE A POISONING OR TOXICITY ISSUE:
National Animal Poison Control is available 24 hours. They will not only give you advice but will assign a case number so as to facilitate further communication with your doctor.
THE PHONE NUMBER FOR NATIONAL ANIMAL POISON CONTROL IS: 888-426-4435
There is a $65 charge for this consultation UNLESS you have a full-service registered HOMEAGAIN microchip (the kind our hospital implants). If you have a HOMEAGAIN chip, the full-service plan includes free poison control consultations but you would use a different phone number: 1-888-HOMEAGAIN, and select the "medical emergency" option. You will be transferred to National Animal Poison Control. You will need to know your pet's microchip number in order to get the consultation free.
If your pet has some other brand of microchip, you may register it with HOMEAGAIN anyway for $17.99 and continue on for the free poison control consultation. Follow the prompts at 1-888-HOMEAGAIN to register the chip number and then transfer as above.
IF YOU NEED AN EMERGENCY CLINIC AFTER HOURS, THERE ARE SEVERAL IN OUR AREA:
If you need emergency care overnight, these hospitals will happily provide care and send us the necessary records for proper continuity of care. If we have missed you after hours, we hope to see you when we re-open and are fully staffed.
Page last updated: 1/19/2018